"Ms. Donna Backer and Ms. Stefanie Fields and staff extend their customer service beyond the typical agent relationship. ... Their attention to what is "best for us" is the reason I continue to utilize their services." 
-- Surgery Center of Enid, Inc.

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Sales Team

Donna Baker, Vice President, CIC, CPIW

Donna Baker, vice president and commercial and personal lines producer, has been with C.L. Frates and Company since 1984. Donna is an expert in a wide variety of classes of business and takes pride in retaining her clients over many years. She has earned professional recognition as a Certified Insurance Counselor (CIC) and a Certified Professional Insurance Woman (CPIW). Baker is a member of the Indepent Insurance Agents of Oklahoma and the Society of Certified Insurance Counselors. She is vice president of the Independent Insurance Agents of Oklahoma City. She has provided leadership to her community as a volunteer for the Child Abuse Response and Evaluation Center, Youth Services of Oklahoma County, Allied Arts, and as a tutor/mentor with Oklahoma City Public School system.
Contact
: baker@clfrates.com  |  405.290.5623  |  Fax  405.557.5511


Glenn Barnes, CIC 

Glenn Barnes, an insurance specialist with more than 60 years of experience, is a 15-year member of the C.L. Frates and Company team of producers. Glen has been a Certified Insurance Counselor for more than 25 years and is a lifetime member of Certified Professional Insurance Agents. Primarily focused on larger accounts, some of the industries for which he provides service include specialty aircraft, printing, residential development and more. 
Contact: gbarnes@clfrates.com  |  405.290.5600


Robert Bowles, Senior Executive Consultant

Robert is owner of Frates-Bowles Insurance Agency and a Senior Executive Consultant for C.L. Frates and Company. He has been a part of C.L. Frates for more than 40 years, during which he has concentrated on the changing needs of the healthcare, construction, and oil and gas industries. He is a consultant for the Renewable Energy (Hydrogen) industry and has worked to move forward the development of innovative energy technology. He has been an active force in the marketing of insurance products to physicians, hospitals and nursing homes since 1961; acting as an agent/broker for medical malpractice insurance for more than 1000 physicians.

He has managed property and casualty insurance programs for the home building industry for over thirty years and is a lifetime member of the Board of Directors of The Central Oklahoma Homebuilders Association. He has been active in local and state civic activities for all of his career and has served as an officer on the Board of Directors of many civic organizations.
Contact: bbowles@clfrates.com   |  405.290-5765  |
Fax  405.557.5503


Dennis Bowman, Vice President, CIC

Dennis has 26 years of experience in the insurance industry; and since 1983 has been a key member of the C.L. Frates team of producers. He specializes in the manufacturing, transportation, and oil and gas industries, serving clients worldwide. In addition to his accreditation as a Certified Insurance Counselor (CIC), he is actively involved in the Risk and Insurance Management Society (RIMS). Dennis also has expertise with captive insurance companies, and in placing reinsurance for these clients in all the major international markets. 
Contact: dbowman@clfrates.com  | 405.290.5652  | 
Fax  405.557.5510


David Hunt, Vice President

David Hunt is an agency producer specializing in the oil and gas, trucking, and marina industries, and has particular expertise in casualty lines of coverage. Prior to joining C.L. Frates and Company, David owned and operated an oilfield service company for eight years. He also spent six years working with Louisiana-based Arkla Eploration Company. He is an active member of the Oklahoma Marina Association and has been with C.L. Frates and Company since January 2000.

Contact: dhunt@clfrates.com | 405.290.5630  |  Fax  405.557.5505


Debbie Morrison, Vice President, CIC, CPIW

Debbie is the Personal Lines manager for C.L. Frates. She has held a variety of positions over the past 30 years. Prior to her coming to C.L. Frates in 1998, Debbie worked with Travelers Insurance as a personal lines underwriter, producer and account manager.

She is a graduate of the University of Oklahoma, a Certified Insurance Counselor (CIC), a Certified Professional Insurance Woman (CPIW), and a member of the Independent Insurance Agents of Greater Oklahoma City, with specialized focus in personal lines. Debbie is also actively involved in a variety of community organizations including Women of the South.
Contact: morrison@clfrates.com  |  405.290.5680  |  Fax  405.557.5507


Tom Mulligan, Vice President

Tom has focused his 29 years in the insurance business primarily on the specific needs of financial institutions and the electronic transaction industry. He brought his expertise as an underwriter in these industries to C.L. Frates and Company in 2002. Before joining the C.L. Frates staff, Tom worked as an underwriter and manager for both USF&G and BancInsure. He is a member in good standing of the Electronic Transaction Association, and has contributed articles to a wide variety of journals focused on financial institution operations.
Contact: tmulligan@clfrates.com  |  405.290.5609  |  Fax  405.557.5533


Steve Payne, Senior Vice President, CIC

Steve Payne started his insurance career in 1979, after graduating from Oklahoma State and receiving an MBA from the University of Oklahoma. Steve worked for four years with Hank Moran and Associates. He then formed his own insurance agency affiliated with the North American Insurance Group. Steve merged his agency in 1996 with the C.L. Frates organization, to collectively form one of the largest insurance agencies in the state of Oklahoma. Steve earned his Certified Insurance Counselor (CIC) designation in 1984.

Steve has provided leadership to the community through involvement on the boards of Infant Crisis Service, Westminster Presbyterian Church, the Metropolitan Library System, the Lyric Theater, Children's Hospital Foundation, and City Care/Whiz Kids of Oklahoma City.
Contactspayne@clfrates.com  |  405.290.5631 |  Fax  405.557.5529


Gregg Rawls, Sales Associate

Gregg has become a member of the C.L. Frates and Company sales staff after twenty years as manager of C.L. Frates Real Estate Holdings. He has a Business Degree from Southern Methodist University. Gregg is a member of Leadership Oklahoma City and has been involved in leadership roles in several areas of public service.

Rawls is currently managing the Travelers Benefits Plus Program. C.L. Frates is partnering with Travelers Insurance Company to offer this exciting program in Oklahoma. Benefits Plus provides clients with significantly discounted rates for their employees' personal auto and homeowners insurance.
Contact: grawls@clfrates.com   |  405.290.5600 ext. 217 
cell:  405.417.1956 |  F
ax  405.557.5534


Keith Shideler, Bond Director, CIC, CRM

Keith joined C.L. Frates and Company as Director of Bonds in January 2005. Before joining the C.L. Frates team, Keith served the insurance, bonding and risk management needs of many Oklahoma-based clients in the commercial contracting and construction-related support industry. Throughout his 30+ years of experience in the insurance business, he has also worked with Hilb, Rogal & Hobbs, and with USF&G Insurance -- building an extensive understanding and knowledge of the commercial construction industry. Keith is a Certified Insurance Counselor and a Certified Risk Manager, and has served on the boards of the Associated Builders and Contractors of Oklahoma, The Oklahoma Municipal Contractors and the Advisory Board of the Associated General Contractors of Oklahoma - Builders Chapter.
Contactkshideler@clfrates.com  |  405.290.5638  |  Fax  405.557.5517
 


Frank Smith, Vice President

Frank Smith joined C.L. Frates in 2007 and leads our Construction Services division. Prior to joining Frates, he was affiliated with an insurance agency specializing in street road and bridge construction as well as ancillary construction and suppliers to the industry. He managed production and placement of construction companies insurance and surety programs. He was responsible for developing markets with insurance companies as well as managing those relationships. He also served as chairman on advisory boards for two national insurance companies.

Frank is a graduate of the University of Central Oklahoma where he earned a bachelor’s of business administration degree. He attended the Wharton School at the University of Pennsylvania, completing advanced certification in construction risk financing. He is an active outdoorsman and enjoys hunting and fishing. He is also an enthusiastic fan of amateur wrestling, football and baseball. Frank and his family reside in Edmond.
Contact fsmith@clfrates.com  |  405.290.5636  |  Fax  405.557.5537

 

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Our vision: We will be the most highly trusted and sought after Independent Insurance Agency within Oklahoma and beyond, delivering extraordinary value to each and every customer.

PO Box 26967  | Oklahoma City, OK  73126  |  Phone: 405.290.5600  |  800.221.1825  Fax: 405.290.5701