Provider Search

To find your network, look for the Network logo on the back of your Member ID card. Click on the appropriate logo below.

          

Pharmacy Benefit Manager

To find your network, look for the Network logo on the front of your Member ID card. Click on the appropriate logo below.

Request a Schedule of Benefits

Phone System

If you have access to a fax machine, you can have your benefit information faxed directly to you using our IVR(Interactive Voice Response) System by calling (800)842-4351. You will need your 9 digit Member ID Number found on your Member ID card. (Press 3 for the letter F, if applicable).

You will need to enter a 10 digit fax number for a Dedicated Fax Machine. Multi-Purpose devices will not receive faxes from our system.

Submitting a Claim

FAX

You can submit a claim by faxing your claim to 405-557-5592

MAIL

You can also submit your claim by mailing it to:
Frates Benefit Administrators
ATTN: CLAIMS
PO BOX 269001
Oklahoma City, OK 73126

Personal Information Changes

Contact your office manager or human resources department for a “Change Request Form” to make changes such as:

• Add/delete dependents
• Change your address on file
• Make changes to beneficiaries

PARTICIPANT DISCLOSURE

I understand that this site is intended as a secure online source of confidential medical information, protected by federal law. If I share my access ID and password with another person, that person may be able to view my health information, and information about someone who has authorized me as a proxy or representative.

I agree that it is my responsibility to select a confidential password, to maintain my password in a secure manner, and to change my password if I believe it may have been compromised in any way.

I understand that access to this site is provided as a convenience and that Frates Benefit Administrators has the right to deactivate access to this site at any time for any reason.

I understand that my activities within this site may be tracked by computer audits and entries made into this record may become part of my file.