Congress passed the Health Insurance Portability and Accountability Act in 1996, in part, to provide protection for the privacy interest of individuals utilizing services of health care providers, clearinghouses, and health benefit plans. The focus of many subsections of the law concerns the privacy rights of individuals whose healthcare records are maintained or transmitted by “covered entities” (e.g., physicians, healthcare organizations, health insurers, etc).
C. L. Frates and Company , Frates Benefit Administrators, is committed to protecting the confidentiality of any health information it receives, maintains, uses or discloses for processing and payment of health care claims and for the operational processes necessary on behalf of the health plans we administer. Our employees have been trained on the use of PHI (“Protected Health Information”) only for appropriate plan purposes. Each employee receives specific training for compliance with the same requirements that apply to the Health Plan to safeguard PHI and protect the confidentiality of PHI. Training includes disposal of PHI, desktop management practices, and information security.
C. L. Frates and Company meet the physical and technical standards, and provide all necessary controls for our customers to maintain their administrative security compliance standards. We have implemented administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the electronic protected information that we create, receive, maintain or transmits on behalf of our customers.
We serve as a resource for HIPAA Privacy and Security Rights to our plan participants, through the Notice of Privacy Practices for their health Plan, and provide assistance as needed in order to ensure their confidence in our commitment to service.