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Third Party Administration
We believe we serve our clients best by making them informed partners in the daily management of their programs. Our management, staff and systems are designed to provide our clients with a complete understanding of all the expenses, fees and costs associated with their employee benefits and workers' compensation programs. As an independent Third Party Administrator, our sole mission is to meet our clients' objectives. We don't look for client relationships as part of a broader strategy to expand market share for other products. At C.L. Frates and Company we fully understand our obligation to protect clients' corporate and plan assets while providing outstanding service. Our commitment to the future of our clients, as well as the future of our organization, is backed up by our investment in technology and people. We are prepared to meet new challenges and opportunities. With C.L. Frates and Company's 75-year history in risk management and tradition of outstanding service, our clients know they can rely on our organization to serve them today, tomorrow and into the future. Third Party Administration management staff
Rick
Franklin is the Chief Executive Officer - Frates Benefit Administrators with C.L. Frates and Company.
Mr Franklin has been in the insurance and benefits industry since 1984 and joined Frates in 1999.
He has a bachelor's degree in business management from the University of Oklahoma. He earned the
Chartered Life Underwriter, Registered Health Underwriter and Registered Employee Benefits Consultant designations
from the American College.
Debi Oliver, RHU Debi
Oliver, Chief Operating Officer - Frates Benefit Administrators, brings to the Third Party
Administration team a depth of experience from 24 years in the healthcare
industry, including extensive experience in contract development and
negotiation from both the provider and payor
perspective.
Mrs. Oliver has contract analysis and negotiation experience for a major
national hospital chain, as well as broad administrative experience in
various provider settings.
She provides supplemental contracting and large case negotiation
for TPA clients.
She was recently certified as a Registered Health Underwriter.
Deborah is the Manager of Benefits Administration with C. L. Frates and Company. Since receiving her Bachelors of Science in Nursing from the University of Evansville in Evansville, Indiana, Debbie has been actively involved in the nursing profession as a staff nurse, supervisor, and instructor of nursing; and in managed care as an underwriter, claims manager, utilization and case manager, and a director-level position of call center clinical operations. In her current responsibilities of leading the claims and support staff, she focuses on customer service for our members and providers. Her experience spans over multiple states, and she shares her passion for patient care in her direction, developing policies and procedures, and training opportunities offered for our staff in pursuit of quality in the services we deliver. With
more than 25 years’ experience in the healthcare industry, Eric Spain
serves as account executive with C.L. Frates and Company for
third party administration services.
The
complex regulatory and technology environments that surround employee
benefits and workers' compensation demand that your TPA has strength in
compliance and technology. As part of a large risk and insurance
management organization our clients have access to an unmatched team of
professionals and first-rate technology resources. To learn more please
review our legal, technology,
and finance
information.
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service along with comprehensive management of benefit
programs.